Business is about gaining and retaining customers

I believe that business is about how well you can gain and retain customers. After you gain the customers, the profit will come. But customers have to come first.

For me, customer satisfaction is critical to success. I can probably charge a lot more for my services, but I am more interested in getting a higher number of customers. I tell myself that a company can take advantage of me one time. Since we live in America, I have the freedom to go to another company at any time. This is one freedom that I exercise.

I am grateful for having customers. I try to provide value with my services.

There are other companies that provide the same service I do. In fact, when I tell people I started a landscaping company, a lot of responses are, “There are a lot of landscaping companies on Long Island.” I am not competing with any other company. I only “compete” with myself, and my ability to provide excellent service to my customers. I have gained more and more customers each year, so far. And in turn, I am making more money each year. I am so grateful to my customers.

I wish all of you the best of luck.

Pick a dream…and GO FOR IT!



Decide. This is the first word in my four step process to achieve success.

  • Decide
  • Plan
  • Progress
  • Achieve

Whatever your dream is, you absolutely MUST take the first step, which is to DECIDE. “The journey of a thousand miles begins with a single step.”

Lao Tzu

You can daydream, you can write down your specific goal, you can yell from the mountaintop. You must have the conversation with yourself and DECIDE that you are  going to go through with your plan.

Whatever your dream is. Remember that it is YOUR dream. Even if no one else understands it. It is not their dream, so of course no one else might see it. The thing is that no one else can achieve it as well. You are the only one who can achieve YOUR goal.

Makes sense, right?

Best of luck to you.


The four step process is necessary to succeed.

Today, I learned a major lesson about business in general, and my ecommerce website, Native Green Garden Supplies, specifically. My lesson is that you have to go through the process. There are no short cuts to success.

Previously, I thought I was close to starting the ecommerce site. I watched YouTube videos that stated an ecommerce site could be started from scratch in 60 minutes. I also read the emails, that said it was soooo easy to start my very own ecommerce site. But, slowly and surely, as each week passed by, I realized I still did not have the website ready to go. I still was not making any money from this project. I made the determination that this project is different. This project is one that I will continue on. I decided that I would not quit until I made it.

I kept reading and watching FREE information about the process. The four step process that will make anyone successful. The four step process of Decide, Plan, Progress, Achieve, is something EVERYONE HAS TO DO to achieve their goal. It is a fact. It is proven that everyone who follows this four step process will achieve their goal. Anyone CAN use this process for their particular project. But not everyone WILL use this process.

BUT, there is more. The little details and road blocks that are unique to each plan. The obstacles that stop so many people from achieving their stated goals.

The numbers do not lie. There is a specific amount of money I need to spend. Every penny can really be acounted for. In other words, I should have a good, accurate number of how much I have to spend and how much I expect to make for EVERY product I sell.

Today, I realized the saying is true. “Business is a numbers game.”

  • I can tell how much money I paid for a product.
  • I know how much  am selling the product for.
  • I also know how much I am going to make in profit for each product.
  • I know how many products I want to sell.

I learned my lesson when I was completing my advertising campaigns for Native Green Garden Supplies.

  • Decide
  • Plan
  • Achieve
  • Succeed

I will say one thing. The more tasks I achieve towards my goal, the more optimism I have that I will actually make this work. I am still in the achieve phase of my project. I made small tasks to complete that will get me towards my goal.

I saved some motivational videos on my YouTube channel, if you are interested.

I hope you have a wonderful day!


The Journey Begins

Thank you for joining me!

My project is called Meherrin Footprints. Service and Philanthropy.

I started working on projects that I am passionate about. My mission statement is, “To build a network of companies that provide service and philanthropy to people locally and globally.

Check back often.

I hope you have a wonderful day!

Pick a dream…and GO FOR IT!

John Lewis

Good company in a journey makes the way seem shorter.” — Izaak Walton